Just like our love, shipping is free to almost anywhere in the world!
WHEN WILL MY ORDER BE SHIPPED?
Please allow 3-7 days for order processing. You will receive an email confrimation with a tracking number as soon as your order leaves our fulfillment center.
HOW LONG IS THE SHIPPING TIME ?
Our water bottles are all made with care and are often in high demand which results in longer delivery times. Please allow 2-3 weeks for delivery to USA, UK, Australia and some EU destinations (Spain, France, Netherlands, Ukraine etc.).
Please allow 3-4 weeks for delivery to most other countries. Holidays, demand surges, and severe weather may lead to delays.
WILL I RECEIVE A TRACKING NUMBER ?
We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source for quality yet affordable products.
When you receive your tracking number, you can track your order
CAN I CHANGE MY ADDRESS AFTER I'VE ORDERED ?
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email . If the address is wrong, we can correct this within 24 hours
MY ITEM ARRIVED DAMAGED
We ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.
Please refer to our Refunds and Returns section below.